Smiley's dashboard shows you insightful analytics, such as repeat visits rate, NPS score, active vs slipping away customers, etc., helping you make better decisions.
Through Smiley's text-based messaging, your customers feel you are always there when they need you.
Smiley offers feedback, next-visit coupon, referral features that help run your marketing automatically.
We use Smiley daily. It is definitely one of the best tools we've purchased. My 5-star reviews increased nearly 200%! It really works!
We care about our customers very much! Smiley helps us gather valuable feedbacks which give us insights into what our customers think about us. And, their customer service is terrific. Yilin has been so helpful.
I can't say enough about them. I was one of the early users of Smiley, I was hesitated at first, but thinking back, using Smiley was one of the best decisions I've ever made!
I've been using Smiley since the day I opened my store. I absolutely love it! It helps me not only collect 5-star reviews, but also prevent bad reviews posting to Yelp. Smiley alerts me bad reviews before they going to Yelp, and I can send personal coupons to customers right from the inbox in Smiley.
We have at least 30 customers each day, it became a nightmare for our front-desk to check-in the customers manually. Thank you, Smiley! I am no longer worried about having to check-in so many customers.