Introduction
Thank you for visiting Joinsmiley.com. Please read our Terms of Service and this Privacy Policy carefully as you must agree to both documents in order to have permission to use our Service.
Definitions
Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document: "Joinsmiley.com" refers to our company, known as "Smiley Science Lab Inc."; our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used; "Smiley" refers to the product that we provide for our customers. "Service" refers to the services that we provide through our Site, including our customer insight services and our Site itself; "Site" refers to our website, www.Joinsmiley.com; "User" refers to anyone who uses our Service, including general visitors to our Site; "You" refers to you, the person who is governed by this Privacy Policy. "Business partners" refer to business owners who use our paid services.
Information we collect
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. You may be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Use of information we collect
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience: Your information helps us to better respond to your individual needs. We present the responses from your customers as well as personal data you provide us when you access our service.
To improve our web/mobile apps: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To administer a contest, promotion, survey or other site feature We may reach out from time to time with questions for you about your use of Smiley. We may also run contests which you may be eligible for which we will contact you about.
Text Messages
When you provide your phone number to our business partners, they may send you periodic text messages through an automatic telephone dialing system. These may include marketing text messages, as well as operational messages about features and updates to their Services. You may unsubscribe from their text messages by texting STOP in response to a message, or by following the instructions contained in the message.
Information protection
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Third Party Access to Your Information Although you are entering into an Agreement with Joinsmiley.com to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others.
Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information. For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website.
It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you. Without limiting the generality of the foregoing, you authorize us to collect, store, share, and otherwise use your information in conjunction with:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We also use only trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Childrens Online Privacy Protection Act
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
HIPAA Business Associate Agreement
Smiley does not support HIPAA compliance. If you are subject to HIPAA as a Covered Entity or Business Associate (as defined in HIPAA) and use the Services in a manner that causes us to create, receive, maintain, or transmit Protected Health Information on your behalf, then you agree to the HIPAA Business Associate Agreement (“HIPAA BAA”).
Your consent By using our site, you consent to our Privacy Policy.
Should you have any question about our privacy policy, you may contact us using the information below.
Email us at:Last Modified: Feb 1st, 2018