Through check-in form, Smiley helps you collect useful information from your customers, enabling more personalized services.
Custom intake form
Not only does Smiley help you collect basic customer information, you can add and customize your own intake form to easily collect more information.
Legal document signing
Visitors will read and sign your agreement form on-site, and they will receive a copy of the agreement instantly after signing.
Digitalize document
With agreement being digitalized, Smiley remembers visitors who have signed the agreement. They are only prompted to re-sign if you’ve edited your agreement since their last visit.
Employee assignment
You can assign therapists or technicians to a new visitor and track the Net promoter score® of the workers to improve services.
Visitor management dashboard
Time to get rid of paper visitor logs, Smiley's cloud-based visitor management system displays your visitor data on a real-time dashboard, enhancing your front desk efficiency.
Messaging platform
Messaging inbox
Through Smiley's text-based messaging, your customers feel you are always there when they need you.
Quick replies
Save the most frequently used replies, and respond to and engage with customers faster.
Personalized coupon
You can send personal coupons to individual customers, making your customers feel they are important.
Marketing
Customer satisfaction
You want all your customers to be your promoters. Join many big companies like Apple and PayPal to use NPS® to measure customer satisfaction.
5-star reviews
Smiley intelligently guides your adovocates to write 5-star reviews on Google, Facebook, making you stand out against competitors.
Repeat purchase
Smiley's coupon automation rewards a customer for first-time visit, encouraging first-time visitors to become regulars!
Refer-a-friend program
Make your promoters work! Smiley helps you design a refer-a-friend program that encourages loyal customers to promote your business.
SMS campaign
You can send blast SMS campaigns to your subscribers, which are collected using Smiley's check-in feature.
Win-back campaign
Re-engage slipping-away customers, making them come visit again!
CRM platform
Insightful Analytics
Smiley's dashboard shows you insightful analytics, helping you make better decisions.
CRM platform
Smiley manages your customers, records their activities, and segments them based on their behaviors.
Customer segment
Smiley helps you filter your customer using various attributes of the customers such as check-in behaviors, tags, NPS, etc.
Customer search
Easily search your customers by tag, name, phone, and notes within different customer segments.